Thank you for visiting the Terms and Conditions ("Terms") page of www.haywirecustomguitars.com. regarding your access and use of the Haywire Custom Guitars Inc. websites at www.haywirecustomguitars.com . The "Website" is subject to the following terms and all applicable laws. By accessing and browsing the Website, calling the number on the site and/or ordering a product, or paying an invoice through our affiliate PayPal you accept the following terms without limitation or qualification, as well as such additional or amended terms and conditions as Haywire may from time to time publish. Certain services or other offerings made available on the Website may have additional terms and conditions that apply, and which can be viewed either on the pages containing such services or offerings, or via a link on those pages or other directions to the additional terms and conditions. Custom products may be returned within 30 days if no specific work was requested, for example: a "used custom instrument" we have for sale requiring no specific changes purchased in "as-is" condition. Returned products must be returned in the exact same condition as shipped. Custom ordered products with specific build, part or special order requests may not be returned-period. If there is damage in shipping-please us provide proof or "claim for damage" report filed by you. If a report is not filed by you that will be taken to mean the product was received by you in undamaged condition. If there is damage return immediately to us without delay for credit. If an undamaged non-custom item is returned within the 30 day return period it must be free of damage when we receive it back to obtain a full refund. If it is damaged, then we will determine if a refund is forthcoming and amount of refund according to the damage assessment. At our option we may issue a credit to be used toward purchase of any other product on the Haywire Custom Guitars website. If items are returned with parts missing, parts substituted for original parts,
or guitar product is returned in pieces we will then determine the amount to be refunded and issue a refund or credit at our option. Shipping is non-refundable. A 15% restocking fee may apply. If these terms are not acceptable then do not: buy from this site or make a phone or email purchase from us. Haywire Custom Guitars is a unique Custom Shop of craftsman where we modify guitars from many manufacturers. We alter instruments to individual or personal specifications and offer the resulting upgraded instruments for sale. We are not a Gibson, Epiphone, Washburn, Wilkinson, Parker, Carvin, BC Rich USA, Jackson, PRS, Ernie Ball, Warmoth or Fender dealer nor are we affiliated with any of these companies. We do however buy used guitars from various manufacturers, new and used instruments from private individuals that we re-
Applicability of Content
Information on this site includes description of products and services that may be available in the United States of America only. This site is operated in the State of South Carolina, United States of America, and Haywire Custom Guitars makes no representation that the content provided is applicable or appropriate for use in other locations.
Intended for Users Over 13
The Website is intended for use by individuals of at least 13 years of age or older. The Website is not directed for use by children under the age of 13. Users under the age of 13 must get the assistance of a parent or guardian to use the Website. Haywire Custom Guitars does provide products for children, but it sells them to adults only, who may purchase with a credit card.
Features and Specifications and Prices; Special Offers and Promotions
Features, specifications and prices of products and/or services described or depicted on the Website are subject to change at any time without notice. Weights and measures are approximate. Other product and service limitations and disclaimers may apply.
All prices shown on the Website are applicable solely for purchase by Users directly from Haywire Custom Guitars through the Website.
Special product or service offerings and promotions may be displayed from time to time on the Website and are considered discontinued and no longer valid once they are removed from the Website and/or as soon as the published expiration date for the offer/promotion expires. All offerings and promotions displayed on the Website are subject to change or cancellation at any time without notice.
The Website refers to products and/or services that are generally available for purchase in the 48 continental United States, Alaska, and Hawaii, though Haywire Custom Guitars cannot guarantee the availability of a product at any given time. This is why we have provisions for Custom Orders. The reference to any products or services in this Website does not warrant or imply that these products or services will be available at any time in your particular locality. Haywire Custom Guitars cannot guarantee specific dates when the products offered on this Website will be available and/or received by customers. Generally 6-
The Website attempts to display product images shown on the Website as accurately as possible. However, Haywire Custom Guitars cannot guarantee that the image or color you see displayed on your monitor represents the actual product or conforms to the specifications of the product you have selected. If you have any questions about product appearance/specifications, please contact us before placing your order. The Website does not contain images of each offered item because some of them are Custom and not built and/or modified yet.
Sales Tax Policy
Sales tax may or may not be added to each order, subject to federal, state, and local tax laws. We will do our best to accurately calculate sales tax, but errors may occur due to the large number of tax districts or other reasons.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute
confirmation of our offer to sell. The Website reserves the right at any time after receipt of your order to accept or decline your order for any reason. You will normally not be charged if we reject an order, but we will process a refund if the charge has been made against you in error. Any large orders will be subject to a down payment commensurate with the amount.
Paying for Your Order
You may pay for your order by Master Card, Visa, or American Express credit card through PAY-
Orders for custom products may not be canceled or returned.
In order to keep prices low on the Website, all sales are final. However, in the event that we ship you the wrong product(s) compared to the receipt of your original order, you may return the product(s). Returns will not be accepted without prior authorization and Haywire Custom Guitars issuance of a Return Goods Authorization (RGA) number. All unauthorized returns of merchandise will be returned to sender and a credit will not be issued, unless otherwise specified in advance. If you have difficulty with your Haywire Custom Guitars purchase please contact and ask us to arrange a Return Authorization. All returns must be accompanied by a valid Return Authorization Number (RA#). You must contact us at the means below to receive an RA#. All returns that do not clearly display an RA# on the outside of the packaging will automatically be refused.To be eligible for return all items must be in 'like-
Enforcement of Provisions
These Terms are governed and interpreted pursuant to the laws of the State of South Carolina, United States of America, without reference to its provisions concerning conflicts of law. Any and all dispute(s) concerning the validity or interpretation of these Terms, or performance hereunder, shall be brought exclusively in a court of competent jurisdiction located in the County of Horry, State of South Carolina, which shall constitute the exclusive venue for any such dispute(s). If any part of these Terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. Haywire Custom Guitars may revise these Terms at any time by updating this posting.
Haywire Custom Guitars may terminate these Terms at any time, without notice and for any reason. You agree that if any part of these Terms are found to be unenforceable, the remainder of these Terms will remain in full force and effect.
All orders placed on this Website are shipped to your attention to the location you specify. If you want it shipped to your work address we will do that as well (using your name in the shipping label on the box) or at your employer’ ship-
Shipping & Handling Costs
Shipping and handling costs per order from the Website depend in part upon the products and shipping methods chosen, and please note that shipping and handling costs for many items are weight-
Delivery Schedules are ESTIMATES based upon UPS guidelines
UPS has a very high on time delivery record, but severe weather or other service interruptions could impact the delivery schedule. We cannot influence or control any shipping schedules once your order leaves our facility. We cannot offer any refunds for shipments which arrive late due to weather or other events deemed beyond the control of the carrier. Please plan your Order Date and Shipping Method accordingly.
We offer 3 Shipping Service Options:
Standard Delivery Service -
Expedited Delivery Service (3-
Express Delivery Service (2-
Questions about Shipping
The time it takes to receive your order is a combination of two elements: Processing Time and the Shipping Time. Processing Time is the time it takes us to select and pack your order for shipment—generally 1 to 2 days. Shipping Time is the time it takes the shipping company to take your order from our warehouse to your door. This time depends on where you live and which shipping method you choose. For guidance please refer to the chart below. Please note that processing and shipping times indicated below are Business Days and do not include weekends or holidays. For Addresses in the continental U.S.
Haywire Custom Guitars Inc.
2007 Lee's Landing Circle
Conway, SC 29526
|Active Quilt Top|
|Nashville Players #1|
|The Double Fatcaster|
|Roy Buchanan Tribute|
|Classic Modified Vintage|
|Haywire Signature Guitars - Custom Classic 4 String|
|Haywire Signature Guitars - Custom H Bass|
|8 Point Tune Up|
|Treble Bleed Circuit|
|Guitar Pickup Replacement|
|Guitar Neck Shaving|
|Guitar Neck Replacement|
|Terms And Conditions|
|The Floyd Brothers|